Show the work behind every call

We turn your fire and EMS records into public updates, prepared reports, and response analysis to guide your decisions.

Transparency

Answer the questions residents call about

Give residents one place to understand local calls and the crews responding, using records your department approves for release.

Keep residents connected to the calls your crews answer, on the web and in their inboxes.
Call activity, response times, and the units on scene, in one public page.
Make fire and EMS part of the community’s regular reading, alongside local activity and an archive to explore.

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civicinformer.com/bellingham/latest

Civic InformerBellingham, WAActivity mapFire & EMSNeighborhoodsReportsResourcesMore

Bellingham/Reports/November 1, 2026

OverviewSun · Nov 1

Activity index?

Calm

Key metrics

Incidents3614

Violent20

Arrests713

Fire / EMS737

MonSun

Day snapshot

Busiest area: Puget›
Peak hour: 1–2 AM
Top category: Other Non-Criminal

OverviewCategoriesNeighborhoodsHourlyFire & EMSEvent Log

Fire & EMS

Bellingham Fire Department logged 73 calls on Sunday, 5% above the 28-day average of 70, dispatching 117 apparatus across them. 54 of the 73 were medical (75%). The day’s largest response went to a medical call at 6:37 PM, sending 5 apparatus (1 Engine · 2 Ambulances · 2 Command).

Response composition · Sunday73 calls

EMS / Medical›5474%

Other›1521%

Rescue›34%

Fire›11%

Largest response · November 1, 6:37 PMMedical1 Engine, 2 Ambulances, 2 Command6m 01sResponse

›

Open the Fire & EMS desk›

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Neighborhoods›15 active on Sunday

Fire & EMS›73 calls · median times

Activity map›103 events plotted

The resident email

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From official records, with no spam.

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Our data

Sourced exclusively from official BPD & BFD records. Methodology

The Bellingham public-safety report for November 1, 2026 at civicinformer.com/bellingham/latest on desktop, at its Fire & EMS section: 73 calls, 54 of them medical, and the day’s largest response. On a phone, the Bellingham Fire Dept. section of the resident email for the same day. Read November 2, 2026.

Neighborhoods

Keep residents connected to the calls your crews answer, on the web and in their inboxes.

civicinformer.com/bellingham/fire

Civic InformerBellingham, WAActivity mapFire & EMSNeighborhoodsReportsResourcesMore

Fire & EMSBellingham Fire & EMS

Fire and EMS activity across Bellingham — call volume, response times, and coverage, built from official Bellingham Fire Department records.

In partnership withBellingham FireFire & EMS records

Bellingham/Fire & EMS

Map & overviewWhere Bellingham responded

Showing last 7 days48H7DSet

FireEMSFireRescueOther

+−↑↓←→

TimeTypeResponseArea

11:44 PMNov 1OtherCancelled / No Incident1 AmbulanceCounty

10:49 PMNov 1EMSMedical2 AmbulancesWestern Washington University

10:27 PMNov 1OtherSmoke / Odor Check1 EngineMeridian

10:25 PMNov 1EMSMedical1 AmbulanceEdgemoor

9:32 PMNov 1EMSMedical1 AmbulanceCounty

All responses· last 7 days

OverviewDate & TimeApparatus

Total calls439Median response5m 16sPeak hour5–6 PM

Services dispatched

439calls

EMS77%339
Service14%60
Alarms5%21
Rescue3%13
Fire1%6

Call response

Single unit59%

Two units31%

Three units7%

Full response3%

Calls by location

Bellingham349

County85

Downtown36

Happy Valley32

Barkley27

The Bellingham Fire & EMS page at civicinformer.com/bellingham/fire on desktop and on a phone: 439 calls in the last 7 days, a 5m 16s median response, and the units on each call, with one call’s card: a smoke or odor check at the 4500 block of Meridian St, 10:27 PM, November 1, 2026. Read November 2, 2026.

Fire & EMS

Call activity, response times, and the units on scene, in one public page.

civicinformer.com/bellingham

Civic InformerBellingham, WAActivity mapFire & EMSNeighborhoodsReportsResourcesMore

Data through October 19

Bellingham, WA

Data sourced fromBellingham PoliceIncident & call recordsBellingham FireFire & EMS records

Incidents285

Arrests43

Violent01

Fire / EMS1263

24H7D30D

Latest eventsPins mark the block, not the exact address

BPD Incidents28›BFD Responses12›

The public reportBellingham Public SafetySunday, October 18

Activity indexCalm

33Incidents
7Arrests
1Violent

On Sunday in Bellingham, police fielded 152 calls for service. Officers filed 33 incident reports, 4 more than the day before (14%), and made 7 arrests.

Incidents by placeNeighborhoods

7D30D90D

#Neighborhood30-day trendInc.

1Meridian17%212
2Downtown16%206
3Lettered Streets7%86
4Roosevelt6%71
5York6%71

The Bellingham community hub on desktop and on a phone. Data through October 19, 2026.

Activity map

Make fire and EMS part of the community’s regular reading, alongside local activity and an archive to explore.

Learn more about Transparency

Reporting

Bring clear numbers to your board or council

Preparing for a meeting should not mean assembling a report from scratch. We prepare the figures, charts, and layout from your records. Your team reviews the report, adds context, and decides when to share it.

We assemble the analysis, charts, and chapters into a complete draft for your team to review.
Show your board or council the call volume, response performance, and service demands behind your department’s work.
Bring the PDF to your next board or council meeting and share the web edition with your community.

Learn more about reporting

civicinformer.com/admin/reports

Reports2025 Annual ReportAlder Creek Fire Department · Jan 1 to Dec 31, 2025Draft for your reviewExport PDF

Anatomy of a 911 Call

A response divides into legs. Call Processing is the time between the call record reaching Alder Creek Fire dispatch and units being dispatched. Turnout follows it, and Travel is the time from en route to arrival on scene. Each leg is measured on its own, so the times below do not add up to the end-to-end figure.

Call processingmedian 1:14

1:1490% within 2:02

Turnoutmedian 1:22

1:2290% within 2:16

Travelmedian 3:58

3:5890% within 6:49

Call received at ACFDUnits dispatchedEn routeFirst unit on scene

Each figure below: median / 90th percentile

Call processing1:14 / 2:02

Turnout1:22 / 2:16

Travel3:58 / 6:49

Call receipt to on scene6:02 / 9:11

Time on scene16:40 / 38:12

2025 Annual Report

Response by First Due Area

The critical call response times shown earlier, broken out by the first due area each call fell in. Every timed critical call is attributed to one area, so the six rows below account for the same calls as the department-wide figures.

First due areaMedian90th percentileTimed critical calls

Station 1 - Downtown4:126:31612

Station 2 - Northside4:487:22388

Station 3 - Harbor4:357:05341

Station 4 - Eastgate5:067:58297

Station 5 - Riverbend5:318:40214

Station 6 - Westview6:149:47148

2025 Annual Report

First Due Coverage Area

The Alder Creek Fire Department primary coverage area includes Alder Creek city limits and the North Valley. Each area below is a station’s first due zone, the territory where that station’s units are dispatched first.

First due area2025 calls

1 - Downtown2,412

2 - Northside1,536

3 - Harbor1,288

4 - Eastgate1,174

5 - Riverbend902

6 - Westview641

2025 Annual Report

Call Volume in 2025

2025 total calls9,184

Change from 2024▼ 1.3%

Year-over-year change in call volume, 2016 to 2025IncreaseDecreaseTotal

2025 Annual Report

Alder Creek Fire Department

Annual Report
2025

Serving Alder Creek and the North Valley

Prepared with Civic Informer

Alder Creek Fire Department · 2025 Annual Report2025 Annual Report

18 pages8 chaptersPrepared Jan 20, 2026 from Alder Creek Fire dispatch records

Illustrative view with sample data: the prepared annual report for review, its cover and chapter pages, and its contents, Alder Creek Fire Department, 2025

A prepared draft to review

We assemble the analysis, charts, and chapters into a complete draft for your team to review.

alder-creek-fire-2025-annual-report.pdf11 / 1894%

2025 Annual Report

Fractile Times for Critical Calls

A 90% fractile time means nine of ten incidents were at or below the stated time; fractiles are the standard emergency-services measure and are never averages. Critical calls are Echo and Delta level responses, across both EMS and fire calls. The times below are measured within the department’s first due areas.

Turnout Time is the amount of time between an apparatus being dispatched and that apparatus being en route.

Median turnout1:22

90% turnout2:16

Response Time is the amount of time taken from dispatch to arrival on scene. First Unit Response is the time of the first unit to arrive to a call.

Median first unit response4:52

90% first unit response7:18

Median turnout and response time by quarterMedian turnoutMedian first unit response

2025 Annual Report

Illustrative view with sample data: the response chapter with median and 90th percentile times by quarter, and the department’s adopted objectives scored, Alder Creek Fire Department, 2025

A clear picture of the year

Show your board or council the call volume, response performance, and service demands behind your department’s work.

civicinformer.com/alder-creek/fire/annual-report/2025

Civic InformerAlder CreekMapFire & EMSNeighborhoodsReportsResourcesMore

Alder Creek Fire Department

2025 Annual Report

Serving Alder Creek and the North Valley

View Fire & EMS dashboardExport as PDF

Published by

Alder Creek FireFire & EMS records

Alder Creek/Fire & EMS/2025 Annual Report

First due areasCall volumeFire ClockApparatusConcurrent callsResponse timesFiresEMSFAQ

First due coverage area

In 2025, the Alder Creek Fire Department’s six first due areas saw 7,953 calls. Area 1, Downtown, was the busiest, with 2,412 calls, or 30% of those inside the six areas.

Calls by first due area

First due area2025 calls

1 - Downtown2,412

2 - Northside1,536

3 - Harbor1,288

4 - Eastgate1,174

5 - Riverbend902

6 - Westview641

Illustrative view with sample data: the public web edition of the annual report and its PDF, Alder Creek Fire Department, 2025

Ready to present and share

Bring the PDF to your next board or council meeting and share the web edition with your community.

Learn more about reporting

Performance

Bring evidence to staffing and budget discussions

Follow response times through each interval, see how often calls overlap, and understand which units carry the load.

Call processing, turnout, and travel times for critical calls, at the median and 90th percentile over the last 90 days.
See when calls cluster by hour and weekday to inform conversations about coverage.
Unit responses, committed hours, and unit-hour utilization over 12 months.

Learn more about Performance

Civic InformerFireCommand DashboardResponse StandardsSystem StressApparatus & WorkloadDemandDistrict MapAlder Creek Fire

Nine in ten critical calls had a first unit on scene within 7:24.

Alder Creek Fire · 538 timed critical responses · 90 days through October 31, 2026

4:52
response, median: 7:24
response, 90th: 1:18
turnout, median: 2:06
turnout, 90th

Response, leg by leglast 90 days

Measure	Median	90th	Captured
Critical responsedispatch to first unit on scene, inside our own first-due area	4:52	7:24	96.4%538 of 558
Turnoutdispatch to en route, one row per apparatus	1:18	2:06	81.7%1,102 of 1,349
Travelen route to on scene, one row per apparatus	3:31	5:47	78.9%1,064 of 1,349
Call processingfrom call receipt at Alder Creek Fire’s dispatch to unit dispatch, one row per apparatus	0:58	1:41	97.2%1,311 of 1,349

Percentiles are nearest rank: a time someone actually waited, computed from the raw dispatch timestamps rather than read from a vendor summary. Adopted standards are entered in the Report Composer, so nothing here is scored against a target.

By first-due area6 areas

Area	Median	90th	Calls
Station 1 · Downtown	4:21	6:38	142
Station 3 · Harbor	4:47	7:12	104
Station 2 · Northside	4:58	7:31	96
Station 5 · Riverbend	5:12	7:58	81
Station 4 · Eastgate	5:06	7:49	63
Station 6 · Westview	6:02	9:14	52

Areas with fewer than 30 timed critical responses are excluded: a 90th percentile over a handful of calls is noise rather than an evaluation. First-due areas here are computed over the last 90 days, through October 31, 2026.

Data coverage

81.7%
turnout captured: 78.9%
travel captured: 538
timed responses: 7
outliers excluded

Turnout and travel depend on the en route button, which crews miss most often on the calls they are moving fastest for. Turnout also excludes sub-10-second auto-stamps, where the system wrote an en route time with the dispatch rather than a crew leaving the building.

How these figures are computed

By first-due area6 areas

Area	Median	90th	Calls
Station 1 · Downtown	4:21	6:38	142
Station 3 · Harbor	4:47	7:12	104
Station 2 · Northside	4:58	7:31	96
Station 5 · Riverbend	5:12	7:58	81
Station 4 · Eastgate	5:06	7:49	63
Station 6 · Westview	6:02	9:14	52

Critical calls, dispatch to first unit on scene, 90 days through Oct 31, 2026.

Illustrative view with sample data: Response Standards, critical calls from dispatch to first unit on scene at the median and 90th percentile over the 90 days through October 31, 2026, with the first-due area card, Alder Creek Fire Department.

Response Standards

Call processing, turnout, and travel times for critical calls, at the median and 90th percentile over the last 90 days.

Civic InformerFireCommand DashboardResponse StandardsSystem StressApparatus & WorkloadDemandDistrict MapAlder Creek Fire

Calls arrived most often between 08:00 and 21:00, and Friday carried the most of them.

Alder Creek Fire · twelve months through October 31, 2026 · every call the department was dispatched to

8,906
Calls: 24.4
Calls a day: 16:00
Busiest hour: Friday
Busiest day: +3.1%
vs a year earlier

Hour by day of week8,588 of 8,906 placed by hour

12a3a6a9a12p3p6p9pSunMonTueWedThuFriSat

none1–1516–3132–4748–6364–79

Darker means more calls. The busiest was Friday at 15:00 with 79.

Emergency calls, placed in the hour they were received. Community paramedic visits are in the total above; the record does not carry an hour for them.

Calls by month12 whole months

Nov '25Calls a monthOct '26

Illustrative view with sample data: Demand, calls by hour and day of week over the twelve months through October 31, 2026, with the hour-of-day card, Alder Creek Fire Department.

System Stress

See when calls cluster by hour and weekday to inform conversations about coverage.

Civic InformerFireCommand DashboardResponse StandardsSystem StressApparatus & WorkloadDemandDistrict MapAlder Creek Fire

Engine 1 ran the most calls over the past year, and Medic 1 spent the most hours committed to them.

Alder Creek Fire · twelve months through October 31, 2026

10
Units: 21,619
Responses: 12,896
Committed hours: 14.7%
Average share of year

Workload by unit10 units

CombineStation 1Station 3Station 5

Combine	Unit	Responses	Hours	Share of year
	Engine 1EngineStation 1	3,705	1,742	19.9%available about 80.1% of the time
	Medic 1MedicStation 1	3,412	2,688	30.7%available about 69.3% of the time
	Medic 2MedicStation 3	2,861	2,215	25.3%available about 74.7% of the time
	Engine 3EngineStation 3	2,544	1,198	13.7%available about 86.3% of the time
	Engine 2EngineStation 2	2,103	1,004	11.5%available about 88.5% of the time
	Medic 3MedicStation 5	1,977	1,532	17.5%available about 82.5% of the time
	Engine 4EngineStation 4	1,516	702	8.0%available about 92% of the time
	Ladder 1LadderStation 1	1,388	846	9.7%available about 90.3% of the time
	Engine 5EngineStation 5	1,239	571	6.5%available about 93.5% of the time
	Engine 6EngineStation 6	874	398	4.5%available about 95.5% of the time
Not utilization-rated
	Battalion 1Battalion chiefStation 1	1,102	611	7.0%

Where the hours go

Kind of unit		Hours
Medic3 units		6,435
Engine6 units		5,615
Ladder1 unit		846

About these figures

One incident can send several units, so responses add up faster than calls.

Share of the year is a unit’s committed time divided by every hour in the 12 months. Fire and EMS deployment studies call it unit-hour utilization.

Share of the year is the inverse of availability: at an average of 14.7% committed, these units were available about 85.3% of the time.

Committed time counts incidents only. Training, maintenance and moves between stations are not in the dispatch feed, so the time a unit is actually available is less than its share implies.

How these figures are computed

Illustrative view with sample data: Apparatus and workload, unit responses and committed hours over the twelve months through October 31, 2026, with the concurrent calls card for the 90 days through October 31, 2026, Alder Creek Fire Department.

Apparatus & Workload

Unit responses, committed hours, and unit-hour utilization over 12 months.

Learn more about Performance

In the field

See what your community could see

A closer look at Bellingham’s fire and EMS work

Explore the public page published with Bellingham Fire Department. Follow calls across the city, see which units responded, and put each call in the context of the department’s activity.

Bellingham, WAPublished with Bellingham Fire Department

See Bellingham’s public fire page

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Keep your systems, we’ll handle setup

We work with your existing dispatch exports to prepare the reports and views you need. Your team guides the scope and reviews the result.

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Frequently asked questions

Have another question? Contact us at contact@civicinformer.com or fill out the form to get started.

Can we start with just one service?

Yes. Start with public information, prepared reports, or ongoing performance analysis. Each can be scoped on its own. Reporting and performance analysis are available without launching a public fire and EMS page.

Who decides what the public can see?

Your department sets the release rules, reviews a private preview, and approves the public page before launch. Medical calls show approved activity details, such as call type, time, units, and block-level location, without patient details. We agree which categories and fields can appear and how locations are shown before publication.

Will this work with our dispatch records?

We start by reviewing your available CAD exports, including call types, timestamps, unit identifiers, and locations. Those fields determine which reports and views we can prepare. We confirm coverage and any gaps with your team before agreeing on scope.

Can we use our own response objectives?

Yes. We use your department’s adopted objectives in your reports and state each measure’s definition, percentile, and reporting period. We also distinguish calls from unit responses: an engine and an ambulance sent to one incident count as one call and two unit responses.

How much reporting work stays with our team?

We prepare the figures, charts, and layout from your records. Your team supplies adopted objectives where relevant, adds context the data cannot provide, reviews the report, and decides when to share it.

What happens after we get in touch?

We reply by email to arrange a conversation about your priorities, records, and timing. Then we prepare a written proposal covering deliverables, responsibilities, support, and pricing. The price depends on the services, source records, and service area. You do not need to send records with your inquiry.

What does your department or district need next?

A report for your board or council, evidence for staffing decisions, or a public page residents can turn to for answers. Tell us your priority, and we’ll help define the next step. No records needed to start.

Get started See Bellingham Fire’s public page